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© 2019 by Fictional Boutique

shipping and shipping time

Processing time

 

The time I need to prepare an order for shipping varies. All orders will be shipped in 5 business days since you placed your order. If anything changes you will be contacted via email.

 

Estimated shipping times

 

Europe: 1-2 weeks

USA: 10 days - 3 weeks

Canada: 3-4 weeks

 

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

 

Customs and import taxes

 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns and cancellations

Contact me within: 14 days of delivery

Ship items back within: 21 days of delivery

Request a cancellation within: 2 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.